SHIPPING & RETURN
Delivery service
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Products are delivered by SF Express
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Order will be delivered within 3 to 5 business days the order is completed. Weekends and public holidays are not counted as working days.
Shipping fees
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Shipping fees will vary per currency and will be automatically displayed depending on your location.
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Local: Free shipping on orders over $500 HKD.
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Worldwide: Free shipping on orders over $2000 HKD.
Exchange and Refund Policy
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Please note that we do not accept returns or exchanges except for defective goods.
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The item must be in original condition and cannot be used.
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If items are exhausted in our stock, we will promptly refund any payment you have made.
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Exchanges for defective items are accepted within 7 days, For assistance, please contact officialceem@gmail.com. We apologize for the inconvenience.
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CEEM reserves the right to reject any returning products that do not comply with the above stated Return Policy. Rejected items will be sent back to the original shipping address without any refund being processed.
Order History
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You can check the details of your past orders on the confirmation email.